Acceptable use policy

What you must not do

You must not use LAVESSO, or help anyone else use it, to:

• create, store or share illegal content, or break any law or regulation;
• create, request or share child sexual abuse material, or sexualise children in any way;
• harass, bully, threaten, intimidate or promote violence or hatred against anyone;
• create or spread malware, phishing, or anything designed to damage or gain unauthorised access to systems or data;
• commit or support fraud, scams, impersonation or deception, including fake reviews or misleading listings;
• send spam or unsolicited bulk messages;
• collect or process personal data unlawfully, or send personal data you have no right to share;
• infringe anyone's intellectual property or privacy rights.

Security and limits

You must not:

• try to bypass or interfere with rate limits, budgets, prepaid credit checks, authentication or other security measures;
• probe, scan or test the vulnerability of LAVESSO without our written permission;
• scrape LAVESSO or access it by automated means other than the documented API;
• reverse engineer, guess, share, sell or misuse API keys, or use a key that is not yours;
• resell raw model access, or use LAVESSO to build a competing service from our outputs;
• overload or disrupt LAVESSO or the providers we use.

High-risk uses

Do not use LAVESSO output, without meaningful human review, to make decisions with legal or similarly significant effects on people, such as decisions about credit, employment, housing, insurance, education, healthcare, legal matters or access to essential services. Do not use it for medical, legal or financial advice, or in any safety-critical setting.

Model provider policies

LAVESSO uses models from Anthropic. You must not use LAVESSO for anything Anthropic's Usage Policy forbids.

Enforcement

If we reasonably believe this policy has been broken, we may remove or block content, refuse requests, suspend or revoke API keys, suspend or close accounts and organisations, and report illegal activity to the authorities. Where we can, we will tell you and give you a chance to explain or fix the problem first. Unused prepaid credit is handled as our terms of service describe.

Reporting misuse

If you see LAVESSO being misused, email support@lavesso.com. Tell us what happened, when, and any request ids or details that help us find it.